Store Policies

Everything you need to know about shopping with Black Clover GCC. For full details, see our Refund Policy, Shipping Policy, Privacy Policy, and Terms of Service.

Returns & Exchanges

We want you to love your cap. If you're not completely satisfied, you have 30 days from delivery to request a return. Items must be unworn, with tags, and in their original packaging. To start a return, email blackclovergccmarketing@gmail.com with your order number. Sale items are not eligible for refunds.

Shipping & Delivery

Orders are processed within 48–72 hours (excluding weekends and holidays). Delivery across the GCC typically takes 2–8 business days. Shipping is calculated at checkout, and orders over AED 300 ship free across the GCC.

Order changes & availability

Occasionally an item sells out unexpectedly. If something you ordered is unavailable, we'll email you right away and you won't be charged for any out-of-stock item.

Payment

We accept major credit and debit cards and secure digital wallets. All payments are processed securely, and prices are shown in AED.

Promotions & discounts

Discounts cannot be combined. If an item is already discounted, additional promo codes won't apply — the greater of the two discounts is used.

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